2 year restoration warranty

If the coating we apply fails naturally within 2 years of your restoration, we will return and repair the affected area free of charge. This includes our labour, materials and return visit for a covered repair.

What is covered?

Natural failure of the coating applied by Bayside Headlights on the treated external headlight lens. This includes returning yellowing or oxidation and coating peeling or loss of adhesion that is not caused by external damage.

Normal driving and ordinary weather exposure do not, by themselves, void this warranty.

What is not covered?

• Stone chips, road debris, impacts, accident damage, scratches and other physical damage, including coating damage starting at an impact or chip.
• Damage caused by abrasive cleaning, sanding, polishing, harsh chemicals, pressure washing that damages the coating, or failure to follow the coating aftercare supplied at completion.
• Damage caused by later repairs, refinishing, coatings or modifications carried out by another person.
• Internal headlight haze, moisture ingress, failed seals, cracked lenses, damaged reflectors, bulbs, wiring and other assembly faults that external lens restoration does not repair.
• Pre-existing defects or permanent marks identified and recorded before the restoration. These exclusions do not excuse damage caused by our work.

Exclusions apply only where the issue was caused by the excluded event. A stone chip on one part of a lens does not automatically cancel cover for an unrelated natural coating failure elsewhere.

How to make a claim

1. Contact Bayside Headlights on 0422 474 217, by text or through Instagram. Explain when you noticed the issue.
2. Send your name, service date or approximate booking date, vehicle details and clear photos. An invoice, booking message, payment record or our job records can help confirm the service. An original paper receipt is not essential.
3. Give us a reasonable opportunity to inspect the affected headlights before any sanding, polishing, recoating or third party repair. If urgent action is needed to prevent further damage, document the condition and contact us as soon as reasonably possible.

We assess the condition and available records to identify whether it is natural coating failure or external damage. If an exclusion applies, we will explain the reason and supporting observations. Where photos are inconclusive, an inspection may be needed.

Covered repairs and costs

For a covered claim, we arrange a return visit and repair the affected coating within a reasonable time, at no charge. We do not charge labour, materials or a call-out fee for that covered repair. We will discuss arrangements if the vehicle has moved away from the original service area.

Contact us before incurring inspection, travel or third party repair costs so arrangements can be agreed. We reimburse reasonable expenses for a covered claim where agreed with us or otherwise required by law. Send receipts or other evidence of those expenses to request reimbursement. This process does not restrict any entitlement under the Australian Consumer Law.

The voluntary warranty runs for 2 years from the original completion date and relates to the lenses we restored. A repair under it carries the remaining original warranty period. Your statutory rights may continue beyond that period.

Your consumer rights

This warranty is additional to your rights and remedies under the Australian Consumer Law. It does not make free repair your only possible legal remedy or limit those rights to 2 years.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

• to cancel your service contract with us; and
• to a refund for the unused portion, or to compensation for its reduced value

You are also entitled to be compensated for any other reasonably foreseeable loss or damage.

If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

Warranty provider

Bayside Headlights
ABN 80 340 323 952
Phone: 0422 474 217

Updated 18 October 2026.